FAQ

Email is the best way to contact us via MobileCityConnection@gmail.com
We accept all major credit cards, visa, mastercard and american express via PayPal express checkout which is safe & secure.
All products can be returned within 14 days not used and in original packaging please. Postage to return is paid by you. We will issue full refund once item(s) is received minus the shipping charges you paid if any.
We ship via USPS first class shipping within 1-3 business days. We will provide tracking details to you once your item ships.
Yes, all items are new and in original packaging.
We will provide with details on where to ship your item being repaired. You will pack, ship and send to us. The repair on your item is usually completed in 1 business day. Then we will ship item right back to you to the destination you provide to us.
To send us your phone Simply follow the steps below. ..........Step 1 Choose your repair. Navigate through our site and find the repair that is right for you and add to your shopping cart. ..........Step 2 Complete the checkout on the website. We have a secure payment system in place on our site so you can be sure your details are safe. .......... Step 3 Send us your device. Safely package up and send your device by mail, we strongly recommend sending your device recorded or special delivery to ensure it’s safety. Selecting a tracked option for complete piece of mind. ..........Step 4 Once we receive your device we will carefully carry out the repair you selected and package and return your device using US Post Office Delivery. We aim to process repairs within 48 hrs from receiving it but we typically do the repair and dispatch within the same day.